The user claimed that the Samsung earbuds exploded while being used by his girlfriend, causing immediate and irreversible damage to her hearing.
The user claimed that the earbuds exploded while being used by his girlfriend, causing immediate and irreversible damage to her hearing. Following the explosion, the user took the damaged product to Samsung’s technical service, seeking an explanation and resolution. However, Samsung’s response was minimal, offering only a replacement pair of earbuds, which the user found deeply unsatisfactory given the severity of the harm caused.
Samsung’s examination of the device did not yield any clear reasons for the explosion, leaving open the possibility that other users could face similar risks. The company has yet to issue an official statement addressing the broader implications of the incident or any steps it will take to prevent future occurrences.
The user, disappointed by Samsung’s lack of responsibility, has vowed to take further action, raising alarms about the company’s approach to safety. Critics argue that Samsung should prioritize the safety and well-being of its customers by conducting more rigorous quality control checks on its products.
This incident brings back memories of Samsung’s Galaxy Note 7 disaster, where battery explosions led to a global recall of the smartphone. As wearable technology continues to evolve, this case highlights the importance of ensuring stringent safety measures, especially for devices that interact so closely with users’ bodies.
We reached out to Samsung India for official comment but received no response.
